we kick off the new year by exploring social media customer service and how to get it right. we speak to joshua march, creator of a great social media management tool conversocial.com and get his top tips and best practice in social media customer service. conversocial produce a fantastically simple yet in our opinion brilliant tool designed to help businesses large and small better manage their online social media customer service in facebook and twitter.
check out the 1 user license edition of conversocial or try their free 14 day trial for the team edition.
http://www.conversocial.com
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in this episode ciaran and daniel rowles dive deep into the most exciting new tools from ai-powered social media automation to seo optimisation and content enhancement tools.
evaluate the capabilities of chatgpt, deepseek, and google’s gemini - expert takes on where these tools excel, where they stumble, and how you can leverage them in your digital marketing strategy.